Frequently Asked Questions (FAQ) – INKED3 Apparel
1. About INKED3 Apparel
Q: What is INKED3 Apparel?
A: INKED3 is a lifestyle clothing brand that fuses art and fashion, offering streetwear and outdoor apparel designed by artists. Our mission is to provide "The freedom to be whoever you want to be," reflecting your unique personality in every design.
Q: What collections does INKED3 offer?
A: We offer three distinct lines:
- INKED3 Apparel: Our streetwear line featuring urban fashion essentials.
- Terra Trail Outfitters: Our outdoor apparel line designed for adventure enthusiasts.
- Eco Eclipse Outfit: Our eco-friendly apparel line crafted with sustainable materials.
Q: What is the inspiration behind the INKED3 logo?
A: Our logo draws inspiration from the three wise monkeys, reimagined with a twist of playfulness and humor, embodying the freedom to be whoever you want to be.
2. Ordering & Shipping
Q: How do I place an order?
A: Browse our collections, select your desired items, and add them to your cart. Proceed to checkout and follow the prompts to complete your purchase.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, and Klarna for your convenience.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping times and fees vary based on your location and will be calculated at checkout.
Q: How can I track my order?
A: Once your order ships, you will receive a confirmation email with tracking details.
3. Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unworn, unwashed items with tags attached. Please refer to our Return Policy for more details.
Q: How do I initiate a return or exchange?
A: Contact our support team at support@inked3.com to initiate the process.
Q: Are there any items that cannot be returned?
A: Final sale items, custom pieces, and gift cards are non-returnable.
4. Sizing & Fit
Q: How do I determine my size?
A: Each product page includes a detailed size guide to help you choose the right fit. If you're between sizes, we recommend sizing up for a more relaxed fit.
Q: What if the item I ordered doesn't fit?
A: You can exchange it within 30 days of delivery. Contact our support team to initiate an exchange.
5. Product Care
Q: How should I care for my INKED3 apparel?
A: For best results, wash in cold water with similar colors and air dry. Avoid bleach and high heat to maintain fabric quality.
Q: Will the designs fade after washing?
A: Our high-quality prints are designed to last. Following the care instructions will help maintain their vibrancy.
6. Sustainability
Q: How does INKED3 support sustainability?
A: We are committed to eco-friendly practices, using sustainable materials and ethical production methods in our Eco Eclipse Outfit line.
Q: Can I recycle my old INKED3 clothing?
A: Currently, we do not have a recycling program in place. We encourage customers to donate or repurpose their old apparel responsibly.
7. Collaborations & Community
Q: How can I collaborate with INKED3?
A: We welcome collaborations with artists and influencers. Please reach out to us via our Contact Us page.
Q: How can I stay updated on new releases and events?
A: Subscribe to our newsletter and follow us on social media platforms for the latest updates, exclusive previews, and private shopping experiences.
TikTok @inked3apparel
8. Contact Us
Q: How can I reach customer support?
A: Our support team is available Monday to Friday, 9 AM – 6 PM (EST). Email us at support@inked3.com or use our Contact Us page.
Q: Do you have a physical store?
A: Currently, we operate exclusively online. Stay tuned for any future pop-up events or store openings by subscribing to our newsletter.
For more information, visit our website at inked3.com.